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Category Manager - Professional Services & BPO

Location Toronto, Canada Job type Full-Time Work mode Hybrid Job level Professional Job ID 13497 Company Munich Re, Canada (Life) Employment type Regular Area of expertise Procurement
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Position Overview

As part of the Procurement Shared Service Organization Canada and the Global Sourcing Team you will report to the Global Category Manager for Professional Services & BPO based in Toronto. In this role, you will take ownership of strategic procurement initiatives in the subcategories of Management Consulting & Audit, Legal Services, BPO, and HR-related services. In addition to primary responsibilities, this role also entails providing periodic support for other non-IT sourcing categories, such as Office Services.

You will focus on delivering optimal sourcing solutions that create business value, strengthen supplier relationships, support digital transformation, and ensure compliance with regulatory and risk standards. In this role, you will effectively execute local and regional strategies in collaboration with the global category team.

Your Role:

  • Act as the central strategic interface with internal customers and key supplier managers for related procurement activities.
  • Ensure strategic procurement processes including demand management, tenders, offer evaluations, contract negotiations, and implementation.
  • Support the Global Category Manager in developing sourcing, supplier, and risk strategies, as well as shaping the process value chain.
  • Ensure alignment and implementation of local and regional procurement strategies.
  • Build and maintain strong relationships with internal stakeholders and suppliers.
  • Apply category and market knowledge to identify opportunities and drive results.
  • Foster global interaction with the procurement functions within Munich Re.
  • Use the digital procurement tools and improve user satisfaction (e.g. Coupa).
  • Ensure all sourcing activities comply with legal, regulatory, and corporate social responsibility standards.

Your Profile:  

  • Bachelor's degree in economics, engineering, supply chain management or similar professional education
  • 5+ years of relevant procurement experience or proven track record in related roles
  • Experience in leading strategic sourcing projects in an international environment and ability to orchestrate cross-functional negotiation teams
  • Good knowledge of BPO & Professional Services sub-categories, i.e. Consulting, Legal, Temporary Labor, Recruitment, HR Services
  • Good knowledge of digitization including the usage of Coupa to streamline and improve efficiencies with the purchase of goods and services
  • Strong project management skills with proven experience in delivering category and sourcing strategies and projects that are data driven and managed
  • Proficient in contract terminology and able to develop alternative clauses where necessary in cooperation with in-house Legal Departments
  • Entrepreneurial spirit and experience of working both independently and in a team-oriented, collaborative environment
  • Ability to balance risk and effort with regulatory and compliance requirements
  • Technical expertise of the supported category strategy, with a clear understanding of the impact of regional and global strategies on local markets

About Munich Re

Together, we engage with everything we have and are, to help humankind act braver and better.

As the world’s leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance.  By turning uncertainty into manageable risk, we enable fundamental change.  We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions.  We dare to think big and are continuously innovating on behalf of our clients.

Our data, our technology, and our teams place us in a unique position to drive transformative change in the life insurance industry.  We invest strategically in our world class talent, offering our employees a work experience that promotes professional development, innovation, and rewards high performance.

What Can We Offer You?

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

  • An engaging and collaborative environment that promotes continuous learning and development
  • A hybrid work environment that combines weekly in-office and remote days
  • A great compensation package including annual company bonus
  • Market leading company-paid flexible health and dental benefits, starting on your first day
  • Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account
  • Immediate participation in DC Pension Plan with an automatic employer contribution, plus optional company match
  • Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
  • Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees
  • Maternity, Parental & Adoption Leave top-up program
  • Employee Referral Program, Recognition & Rewards Platform

Our base salary range for this role is between $102,000and $132,000 per year, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to internal equity.

This role is located in our Toronto office on 390 Bay St, and we operate in a hybrid work model. This job posting is for an existing vacancy. 

We do not use AI in our recruitment process - applications are reviewed by our team to ensure a fair and personalized experience.

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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