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Senior Client Manager SEA - Non-Life (Indonesia Focus)

Location Singapore, Singapore Job type Full-Time Work mode Hybrid Job level Professional Job ID 12816 Company Munich Re Employment type Regular Area of expertise Client & Customer Management
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Munich Re is one of the world’s leading reinsurers. Across Asia Pacific, we offer clients traditional reinsurance, complex risk solutions, and comprehensive consulting services in both Life & Health and Non-Life businesses.

Southeast Asia is one of the most dynamic and fastest-growing insurance markets globally, offering significant opportunities for Munich Re. In addition to managing the existing portfolio, our Property & Casualty business is expanding its Client Management team. We are seeking a highly motivated Senior Client Manager with a primary focus on the Indonesia market to drive strategic client acquisition, deepen relationships, and explore new market potential in close collaboration with the existing team.

Your Role

You will serve as the Client Manager for Indonesian Non-Life reinsurance business. Combining strong commercial acumen, technical expertise, and relationship management skills, you will drive profitable growth, position Munich Re as an innovative leader, and deliver exceptional client service.

Client Facing, Marketing & Relationship Management

  • Develop, maintain, and service existing client and broker relationships while identifying and pursuing new business partnership opportunities.
  • Strengthen and expand strategic client relationships; act as the primary point of contact for assigned accounts, ensuring high service standards across renewals, claims, and day-to-day interactions.
  • Drive Munich Re’s positioning in the region as an innovative reinsurer that leads opinion on emerging and traditional risks, proactively offering tailor-made reinsurance, capital, and digital solutions.
  • Prepare, analyse, and evaluate client and market data from both external and internal sources; develop customised marketing and presentation materials to support client discussions and negotiations.
  • Lead negotiations with clients and brokers, explaining complex technical concepts clearly in collaboration with underwriters and specialist teams.
  • Maintain strong market profile and visibility through regular engagement, industry events, and thought-leadership initiatives.

Product & Market Strategy

  • Advance our product and service offerings to existing and new clients, including traditional reinsurance as well as innovative solutions.
  • Develop, enhance, and successfully implement Line of Business (LoB) strategies for the Indonesia Non-Life portfolio.
  • Ensure alignment of LoB strategies with overall market and client strategies across all lines of business.
  • Proactively support underwriters by exploring new business fields, identifying growth opportunities, and helping to expand the portfolio beyond the existing book.
  • Formulate and implement client segmentation and prioritisation frameworks to optimise business development efforts.
  • Contribute sound market and client insights to the annual planning and budgeting process.
  • Implement defined strategies and operational client management within the assigned market; support broader market growth initiatives by collaborating with underwriting and capital solution partners.

Underwriting Quality & Collaboration

  • Work closely with the underwriting division to develop and execute market-relevant underwriting standards and guidelines.
  • Advise the Southeast Asia team and regional expert teams on key market topics, regulatory developments, and other factors impacting underwriting and business decisions.
  • Provide strategic input into major business opportunities and contribute to portfolio optimisation and risk management.
  • Collaborate cross-functionally with pricing, actuarial, claims, and other specialist teams to deliver integrated, high-quality reinsurance solutions.

Your Profile

  • Bachelor’s or Master’s degree in Business, Economics, Marketing, Insurance, Risk Management, or a related discipline. Professional insurance/reinsurance qualifications (e.g., ACII, CPCU) are highly regarded.
  • Minimum 5 years of relevant experience in business development, client management, account management, or consulting roles within the insurance or reinsurance industry, preferably in Non-Life/Property & Casualty.
  • Proven success in handling complex business relationships, partnerships, and high-stakes commercial negotiations.
  • Strong understanding of insurance/reinsurance profitability drivers, financial concepts, pricing, and risk transfer mechanisms.
  • Client-centric mindset with a proactive sales attitude, creativity, innovation skills, and a strong drive to achieve results.
  • In-depth knowledge and extensive experience in the Indonesia insurance/reinsurance market
  • Excellent marketing skills, ability to generate ideas, identify opportunities, and drive continuous improvement.
  • Entrepreneurial spirit combined with intellectual curiosity and a passion for exploring new topics and solutions.
  • Outstanding communication, presentation, and relationship management skills; proven ability to engage effectively with senior stakeholders (including C-level) and work cross-functionally in a diverse, international environment.
  • High energy, enthusiasm, self-motivation, and the ability to foster a client-centric culture.
  • Fluent in Business English (written and spoken) is essential; proficiency in Bahasa Indonesia is a strong advantage.
  • Willingness to travel frequently to Indonesia.

What We Offer

  • The chance to play a pivotal role in one of the most exciting growth markets in global reinsurance.
  • A dynamic, collaborative, and international working environment within a leading global reinsurer.
  • Competitive remuneration package with performance incentives and comprehensive benefits.
  • Opportunities for professional development and career progression in a company that values innovation, diversity, and long-term client partnerships.

Munich Re is an equal opportunity employer committed to diversity and inclusion.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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