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MRSGM NA Associate Recovery Specialist - Marine

Location Schaumburg, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 12750 Company Roanoke Insurance Group Inc Employment type Regular Area of expertise Claims & Underwriting
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Location:

  • Schaumburg, IL. Hybrid Role: In-office two days a week. Work remotely the rest of the week.

Job Description

To manage and provide quality and timely subrogation service to our marine insurance customers, as assigned and in accordance with the objectives and procedures as outlined by the company.

Responsibilities

  • Process any and all subrogation claims assigned and handle within the company approved standards.
  • Maintain and develop positive relationships with clients on administrative matters and coordinate efforts on significant situations.
  • Review claims and identifies legal liability to pursue at fault carrier.
  • Works with our vendors and domestic transportation companies (domestic truck/rail) to successfully resolve recovery claims with merit.
  • Comply with quality procedures and all company policies - utilizes pertinent subrogation documents, templates, and notes to keep files updated and current.
  • Perform follow ups on all claims in a timely manner.
  • Assist with salvage claims with due care, mitigating the loss to the fullest extent as needed.
  • All other duties as assigned by management

Requirements

  • Knowledge and understanding of the concept of subrogation
  • Good customer service skills for both internal and external relationships
  • Ability to be detailed and thorough in evaluating a claim file and analyzing subrogation possibilities
  • Above average problem solving and decision making
  • Good written and oral communication skills
  • Computer skills to service accounts in a professional manner

Authority Levels, Education, Certificates, Licenses and Designations

  • To pursue and/or hold programs of professional development for certificates, licenses, and designation
  • Note: all licensing requirements need to be confirmed with Compliance prior to adding them to a job profile

AAP/EEO statement 

We pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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