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GSI Sr Transformation Manager - Processes

Location Toronto, Canada Job type Full-Time Work mode Hybrid Job level Professional Job ID 11482 Company Munich Re, Canada (Life) Employment type Regular Area of expertise Information Technology
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Position Overview

Reporting to the Chief Transformation Officer for our Global Specialty Insurance division, you will be responsible for leading the strategy and establishment of a global framework to streamline how transformation initiatives are measured, selected and prioritized.

Your Role:

  • Establish a global framework for prioritizing and governing transformation initiatives, including standardized lifecycle management and risk mitigation.
  • Oversee large-scale, cross-functional transformation programs focused on process optimization, automation, and technology integration.
  • Drive organizational restructuring and operating model redesign to enhance efficiency and scalability.
  • Champion adoption of advanced technologies, including AI-driven automation and data acquisition platforms, to accelerate business performance.
  • Collaborate with technology leaders to ensure transformation initiatives leverage cutting-edge solutions.
  • Provide executive-level reporting on transformation progress, KPIs, and ROI to senior management.
  • Ensure robust change management practices and cultural enablement across all transformation programs.
  • Mentor senior leaders and associates in transformation methodologies, analytics, and strategic execution.

Your Profile:  

Technical Qualifications

  • A Master Black Belt in Lean and Six Sigma (LSSMBB) by the American Society for Quality
  • Master’s degree in Information Systems or related field
  • Project Management Professional (PMP) certification
  • Product Design and Development certification (e.g. Design Thinking, etc.)
  • Master in the DMAIC and DMADV methodologies, with a complex level of understanding for data measurement analysis, design of experiments, automated/statistical process control (APC/SPC), and linear programming.

Business Transformation Experience

  • Over 10 years of experience leading major transformation programs using Lean Six Sigma, consistently delivering measurable business value.
  • Proven ability to manage complex global initiatives across multiple countries, cultures, and stakeholder groups.
  • Expertise in organizational restructuring, skillset taxonomy development, and technology-driven process innovation within the insurance and reinsurance sectors.
  • Demonstrated success in leading large-scale automation and data transformation projects across core operational areas, including Underwriting, Claims, Finance, and Operational Reporting.
  • Directed cross-functional teams to deploy innovative solutions such as AI-driven process automation and advanced data acquisition platforms tailored for reinsurance.
  • Strong background in data acquisition, automation, and leveraging emerging technologies to optimize business processes and enhance operational efficiency.

Leadership & Cultural Enablement

  • Proven ability to establish and institutionalize a Center of Excellence for transformation initiatives.
  • Strong track record in training, mentorship, and driving cultural change across global organizations.
  • Expertise in stakeholder engagement, risk management, and fostering collaboration at all levels.
  • Demonstrated success in leading direct reports and cross-functional teams to deliver strategic outcomes.
  • Skilled in strategic planning and change management for complex, global transformation programs.
  • Advanced analytical and statistical capabilities applied to process baselining, performance measurement, and solution prioritization.

About Munich Re 

Together, we engage with everything we have and are, to help humankind act braver and better.

As the world’s leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance.  By turning uncertainty into manageable risk, we enable fundamental change.  We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions.  We dare to think big and are continuously innovating on behalf of our clients.

Our data, our technology, and our teams place us in a unique position to drive transformative change in the life insurance industry.  We invest strategically in our world class talent, offering our employees a work experience that promotes professional development, innovation, and rewards high performance.

What Can We Offer You?

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

  • An engaging and collaborative environment that promotes continuous learning and development
  • A hybrid work environment that combines weekly in-office and remote days with Meeting-Free lunch hours and Focus Friday afternoons
  • A great compensation package including annual company bonus
  • Market leading company-paid flexible health and dental benefits, starting on your first day
  • Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account
  • Immediate participation in DC Pension Plan with an automatic 5% employer contribution, plus optional company match
  • Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
  • Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees
  • Maternity, Parental & Adoption Leave top-up program
  • Employee Referral Program, Recognition & Rewards Platform

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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