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Scrum Master

Location Princeton, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 11500 Company Munich Re America Services Employment type Regular Area of expertise Information Technology
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Position Overview

We are seeking an experienced and proactive Scrum Master to guide and coach our agile teams in the successful delivery of a core policy administration system transformation using the Duck Creek platform. The ideal candidate will be a servant leader, fostering a culture of continuous improvement and ensuring effective adoption of Agile/Scrum principles within the context of P&C insurance processes and technology.

Key Responsibilities:

  • Facilitate Agile Ceremonies: Organize and lead all Scrum events, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are productive and kept within timeboxes.
  • Coaching and Mentoring: Coach the development team, Product Owner, and stakeholders on Scrum values, principles, and best practices to promote self-management and cross-functionality.
  • Impediment Removal: Proactively identify, track, and remove impediments or blockers that hinder the team's progress, protecting the team from outside interference and distractions.
  • Stakeholder Collaboration: Facilitate communication and collaboration between the technical teams and business stakeholders, ensuring transparency and alignment with the overall program goals.
  • Backlog Management Support: Assist the Product Owner with effective backlog management, helping ensure product backlog items are clear, concise, and ready for the next sprint.
  • Metrics and Reporting: Track and communicate Agile metrics (e.g., velocity, burndown charts, KPIs) to monitor project health, identify areas for improvement, and provide regular updates to leadership.
  • Quality Assurance: Advocate for quality practices, ensuring the team adheres to the "Definition of Done" and focuses on delivering high-value, quality software increments that meet performance expectations.

Required Qualifications and Skills

  • Experience:
    • Proven experience (5+ years) as a Scrum Master in a software development environment.
    • Specific experience in the insurance industry, preferably within P&C (Property & Casualty) and with exposure to policy, billing, or claims systems transformation projects.
    • Familiarity with large-scale software implementations or customizations of COTS (Commercial Off-The-Shelf) insurance applications (experience with Duck Creek is a significant advantage).
    • Experience working in a hybrid environment with both onshore and offshore team members.
  • Technical Knowledge:
    • Strong understanding of Agile methodologies and frameworks (Scrum, Kanban, SAFe).
    • Proficiency with Agile project management tools (e.g., Jira, Azure DevOps, Confluence).
    • General understanding of software development principles to effectively communicate with the development team and understand their challenges.
  • Soft Skills:
    • Exceptional servant leadership, facilitation, and coaching skills.
    • Strong communication and conflict resolution abilities, with a focus on building a positive and collaborative team environment.
    • Problem-solving and analytical skills, with a commitment to continuous improvement.
  • Education/Certification:
    • Bachelor's degree in a relevant field (Computer Science, Business, etc.) or equivalent experience.
    • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certification (PMI-ACP, SAFe Scrum Master) is required.

The Company is open to considering candidates in Princeton, NJ. The salary range posted below applies to the Company’s Princeton location.

The base salary range anticipated for this position is $104,200 - $152,800 plus opportunity for company bonus based upon a percentage of eligible pay.  In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). 

The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. 

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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