Mgr Claims Digital, Data Analytics & Rep

Supports the claims digital journey and strategy, integrating data analytics, reporting analytics and Artificial Intelligence (AI) technology, throughout the entire claims lifecycle. Implements data-driven tools and business intelligence capabilities that align with business objectives and leverages the power of data as an asset to support business via trends and insights. Collaborates with claims leadership team and business partners to identify data-driven opportunities, establishes an operating framework with business functions, and champions a data-driven culture.

Education and Experience

• Undergraduate degree or Master’s degree in Science, Technology, Engineering or Math
• 4+ years’ of experience in data and analytics
• 2+ years of experience in overseeing or directing work of others on a direct or indirect basis
• Experience in insruance industry and Claims is a plus

Knowledge and Skills

• Understanding of insurance industry concepts, including claims management
• Knowledge of database concepts, data analytics, data visualization tools and machine learning concepts
• Understanding of programming languages such as SQL
• Demonstrable experience in leading and building a team, fostering a collaborative and results-driven work environment
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights and recommendations
• Strong business acumen and the ability to understand and align data analytics initiatives with strategic business objectives
• Effective communication and presentation skills, with the ability to convey complex concepts and findings to technical and non-technical stakeholders
• Knowledge of data governance, privacy regulations, and industry best practices in data security and compliance

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.