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Operations Management Intern

Location Hartford, United States Job type Full-Time Work mode Hybrid Job level Internship & Working Student Job ID 11616 Company HSB Employment type Temporary Area of expertise Client & Customer Management
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Empower yourself!  Start building your career with a national industry leader!


Why intern at HSB? At Hartford Steam Boiler (HSB), a Munich Re company, you will learn what it is like to pursue a career at one of the world’s largest reinsurance companies.
HSB’s 11-week Undergraduate Summer Internship Program provides a well-rounded, engaging and enjoyable experience.  Below are some of the key experiences and benefits you can expect.

Program Highlights

  • Gain hands on experience.
  • Meet and gain insights from the Senior Leadership Team as well as other leaders and professionals in the organization to develop lasting professional relationships.
  • Networking opportunities.
  • Opportunity to work with interns across various departments through participation in a Team Capstone Project.
  • Hybrid work schedule to include working on-site in the office and working from home.    
  • Participate in community outreach.
  • Opportunity to gain career advice and help you prepare for navigating your career search.
  • Learn about great careers within the insurance and the impact they make.
  • Potential full-time career opportunities after graduation.

As a valued intern within our team you will have the opportunity for frequent interaction across multiple functions of the organization and gain real life experience and perform meaningful work that will prepare you for the right start to your career! 

The Client Operations Management Intern will gain experience in how product and service strategies translate to operational execution. The COM role has a broad reach both internally and externally, and our intern will focus on the internal dot-connecting to drive progress in HSB’s business development activities. You will have the opportunity to partner with a diverse team of collaborators and develop skills in project management, prioritization, and operational health analysis. Key Activities will include:

  • Lead research based projects with defined scope and an expectation of putting your own twist on the topic
  • Develop written and verbal communications and present internally
  • Perform premium validations
  • Examine Data Quality
  • Collaborate with cross-functional areas on project work and analysis

Skills and Qualifications:  

  • Competency with Microsoft platforms (Word, Power Point, Sharepoint)
  • Skilled in Microsoft Excel – pivot tables, vlookup, conditional formatting
  • Ability to manage multiple tasks with conflicting timescales and meet deadlines
  • Strong collaboration mindset with the ability to communicate effectively
  • Thrives in ambiguity and working “in the gray” with the ability define direction and determine resource needs
  • Effective leadership skills to drive projects/tasks to completion
  • Completed Sophomore year or higher

Please note that summer housing options are available at University of Hartford.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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