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MRSGM NA Account Manager, Business Solutions

Location Schaumburg, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 9335 Company Roanoke Insurance Group Inc Employment type Regular Area of expertise Client & Customer Management
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Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Account Manager, Business Solutions (also open to Associate Account Manager or Senior Account Manager level applicants)to join the Roanoke Insurance Group division as a hybrid employee in one of our US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) reporting to the VP, National Product Manager, Business Solutions.

Job Profile 

  • Assist service team with preparing and maintain an updated client file within our Agency Management System. This includes, but is not limited to: new client setup, processing change requests, insurance binders, certificates of insurance/evidence of property, policy audits, account billing, online rating, policy verifications, carrier cancellations and surplus lines filings documents
  • ·Respond in a timely manner to client and internal correspondence
  • ·Efficiently Maintain follow-up system to ensure requests are processed timely
  • ·Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that all anniversary dates are met
  • ·Communicate regularly with management and the sales staff to advise them of relevant account information
  • ·Identify new business opportunities and refer to management and sales staff
  • ·Create and maintain positive relationships with customers, carriers and peers
  • ·Provide backup support, as needed

Job Requirements

  • +5 years Commercial Insurance experience
  • Bachelor's degree preferred or equivalent work experience
  • Resident Insurance License in home domicile state
  • P&C coverage knowledge required, Marine experience a plus
  • Excellent time management, customer service and interpersonal skills
  • Strong communication skills (written, verbal and listening)
  • Well organized with an aptitude for details
  • Strong analytical skills and ability to make decisions and problem solve
  • Able to work independently while taking ownership of a task through completion
  • Self-disciplined, dependable and self-motivated
  • Thorough knowledge of insurance terms, practices and policies

MRSGM N.A. is open to considering candidates in numerous locations, including Schaumburg, IL. The salary range posted below applies to the Company’s Schaumburg, IL location. The base salary range anticipated for this position is $50,000 to $70,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in Schaumburg, IL. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

About Us

MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

  • ·Generous healthcare plans
  • ·Voluntary dental & vision plans
  • ·401(k) plan
  • ·Flexible spending plans
  • ·Health Savings Accounts (HSA)
  • ·Paid time off
  • ·Paid holidays
  • ·Tuition reimbursement
  • ·Short/long term disability
  • ·Paid Parental Leave
  • ·Employee Assistance Program (EAP)
  • ·Employee Wellbeing Program
  • ·Community involvement
  • ·Life insurance

At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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