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Technical Analyst

Location Nashville, United States Job type Full-Time Work mode Remote Job level Professional Job ID 10726 Company Munich Re America Services Employment type Regular Area of expertise Information Technology
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We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.  We will consider a range of experience for this role and the offer will be commensurate with that.

The Company

As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

What the SOC is about

The Security Operations Center (SOC) enhances Munich Re’s and ERGO’s cybersecurity posture by providing a centralized monitoring, detecting, responding to, and managing security incidents and threats. It serves as the backbone of the cybersecurity strategy, aiming to proactively defend against threats and respond effectively to incidents to safeguard Munich Re’s and ERGO’s information and reputation

Tasks of a Technical Analyst in the SOC

  • Processing security incidents that have already been pre-qualified in level 1 SOC analysis based on playbooks that are created and maintained in SIEM engineering
  • Documenting the incident
  • Transferring the incident to the appropriate party (e.g. CSIRT) and supporting them in the further analysis and processing of that security incident if the incident cannot be resolved in Level 2
  • Documenting improvement potential per incident and implementation of lessons learned
  • Creating and maintaining standards for internal procedures governing the day-to-day work of the team
  • Contributing to regular feedback workshops with SIEM Engineering, Level-1, and CSIRT to optimize the procedures and the tools used, such as run books
  • Defining configuration standards for hardening of systems
  • Supporting SIEM Use Case Development - Collaboration in the creation, maintenance, and optimization of the rules and regulations and the instructions for the processing of incidents
  • Carrying out operational activities ordered by the IT Security Manager
  • Taking over the on-call duty

Expected qualifications

  • At least 2 years of working experience in a SOC or CSIRT/CERT
  • Strong knowledge about (latest) security threats
  • Broad experience in network infrastructure e.g. firewalls, IDS/IPS systems
  • Knowledge of Internet technologies, Server, desktop, and mobile OS
  • Ability to work according to compliance standards in a confidential environment
  • Ability to explain complex technical matters in easy wording
  • Flexible, creative, good team player with “can-do” attitude
  • Strong analytical skills
  • Strong communications skills
  • Willingness for permanent learning/self-education
  • Willingness for on-call shifts

At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

See the area you’ll be working in

Get an idea of what your daily routine around the office can be like.

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