Licensing Analyst

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property – such as manufactured homes and specialty dwellings – and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can’t.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day.  This position has a hybrid schedule, 40-50% of the time in the office in Amelia, OH.

American Modern Insurance Group is seeking a Licensing Analyst to join our Producer Management team. Our Producer Management team is dedicated to delivering exceptional agent experiences and optimizing our operational footprint through automation, digitalization, data analytics, and process engineering. We are seeking a highly motivated and detail-oriented Licensing Analyst to join our team.

As a Licensing Analyst, you will play a critical role in supporting the lifecycle management of insurance producers (agents, brokers, and agencies). You will be responsible for ensuring that producers are properly licensed and appointed to sell insurance products on behalf of our company. This role involves analyzing and verifying licensing information, maintaining accurate records, and communicating with producers and other stakeholders to ensure compliance with regulatory requirements.

Responsibilities:

• Manage the agent lifecycle, including onboarding, edits, and terminations
• Understand and apply licensing and appointment compliance requirements
• Adhere to internal processes and controls, and demonstrate knowledge of setup, modification, and termination processes and systems
• Assist with daily carryover processing
• Provide exceptional customer service to internal and external partners via phone, live chat, and email
• Respond to requests in a timely and professional manner
• Train others on standard processes and procedures

Qualifications:

• At least one year of prior business or customer service experience
• High School diploma or equivalent required; Bachelor's degree preferred
• Industry training, coursework, or certifications (e.g., AINS) a plus
• Proficient in Microsoft Office
• Excellent communication and interpersonal skills
• Strong time management and organizational skills
• Ability to train others on complex processes and lead or organize projects

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. 

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.