MRSGM NA Account Manager, Logistics Insurance

Location: 

Long Beach, CA. Hybrid Role: In-office Tuesday & Wednesdays. Work from home the rest of the week.

Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Account Manager, Logistics Insuranceto join the Roanoke Insurance Group division either to be a hybrid employee in our Long Beach, CA office or one of our other US office locations (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL) or a remote employee reporting to Jennifer Armstrong, AVP, Regional Product Manager, Logistics Insurance.

Job Description

• Assist prospects and customers with securing quotes for cargo and cargo related liability insurance
• Creates and maintains positive relationships with customers and carriers
• Issues Lloyd’s policies, endorsements and renewal documents
• Provide service to company’s sales staff and clients, including proposals, special quotes, binders and certificates of insurance
• Verify insurance company billings/discrepancy reports as required
• Assist in the production of new business and handle existing accounts as required
• Responsible for coordinating the initial renewal effort for assigned cargo and liability policies
• Responsible for CoverageDock referrals

Requirements

• Bachelor's degree preferred or equivalent work experience
• South Carolina P&C producer License preferred, but not required at start of employment
• Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
• Above average math skills to work with numbers and percentages
• Strong analytical skills and ability to make decisions, problem solve and think on your feet
• Proficiency with written and oral communication. Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
• Strong organizational skills to maintain paperwork in an orderly and accurate manner
• Ability to build relationships and work as part of a team in a positive and professional manner
• Experience in standard office programs (Windows, Word, Excel) and strong aptitude for learning proprietary software

About Us

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All our benefits are effective the first day of employment including:

• Generous healthcare plans
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short/long term disability
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Employee Wellbeing Program
• Community involvement
• Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

California applicants, please review our CA Privacy Statement at: https://www.roanokegroup.com/career-opportunities/