Broker Performance Manager

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.  

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.  

Please see our website for more information.

Broker Performance Manager

We are currently looking for a Broker Performance Manager to be based in London on a full-time basis with hybrid working of 2-3 days per week in the office.

You will support the development and execution of MRSL's broker distribution strategy through a combination of broker relationship management, market intelligence and performance analysis. The role will work closely with the Broker Relationship Manager and underwriting teams to strengthen broker engagement, provide actionable insights, identify growth opportunities and improve the effectiveness of distribution activities across the business.

The role combines external relationship management with ownership of broker analytics, management information and strategic insights, helping ensure distribution decisions are informed by data and aligned to business priorities.

Responsibilities:

Broker Relationship Management

• Support the management of key broker relationships across the London Market.
• Develop and maintain strong working relationships with broker contacts, acting as a day-to-day point of contact where appropriate.
• Coordinate broker engagement activities, including meetings, presentations, events and strategic reviews.
• Support preparation for executive broker meetings through briefing packs, market intelligence and follow-up actions.
• Work with underwriting leaders to identify opportunities to strengthen broker engagement and improve trading relationships.
• Track broker feedback, market developments and competitor activity.

Distribution Performance & Insights

• Own and develop distribution management information, dashboards and performance reporting.
• Analyse broker production, submission flows, hit ratios and growth opportunities across lines of business.
• Identify trends, opportunities and areas requiring management action through regular performance reviews.
• Produce broker scorecards and relationship summaries for underwriters, senior management and governance forums.
• Support portfolio reviews by providing broker and distribution insights.
• Maintain market intelligence on broker structures, strategic priorities, personnel moves and competitor positioning.

Strategic Distribution Support

• Assist with strategic broker initiatives and partnership opportunities.
• Coordinate actions arising from broker reviews, market meetings and distribution forums.
• Contribute to business planning, budgeting and performance monitoring activities.
• Support preparation of presentations and materials for Executive Committee, Board and broker-facing meetings.

Knowledge and Skills

• Preferably experience within the London Market or specialty insurance sector.
• Strong analytical and data interpretation skills.
• Experience producing management information, performance reporting and business insights.
• Strong communication and stakeholder management skills.
• Proficiency in Excel, Power BI or similar reporting tools.
• Ability to translate data into actionable commercial insights.
• Strong organisational and project management skills.
• Experience in broker relationship management, distribution or business development.
• Understanding of specialty insurance classes and distribution models.
• Experience working with CRM and broker management systems.
• Knowledge of Lloyd's and company market distribution dynamics.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to sustainability is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our sustainability strategy aims to deliver holistic impacts across environmental, social and governance topics.

Learn more about sustainability at Munich Re – choose your impact! 

#BePresent #BeBold #BeCurious